Return Policy

Return Policy

We want you to love your purchase! If you're not completely satisfied, we're here to help.

Returns

You have 30 days from the date you received your item to request a return. To be eligible, your item must be unused, in the same condition you received it, and in its original packaging.

Non-Returnable Items

The following items cannot be returned:

• Gift cards
• Downloadable products
• Sale or clearance items

Refunds

Once we receive and inspect your return, we'll notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days.

Exchanges

If you received a defective or damaged item, we'll replace it at no extra charge. Please contact us within 7 days of receiving your order.

How to Start a Return

To initiate a return, please contact us at carlalamour67@gmail.com with your order number and reason for return. We'll provide you with return instructions.

Shipping Costs

Return shipping costs are the responsibility of the customer unless the item is defective or we made an error with your order.

Thank you for shopping with LB General Store. We appreciate your business!